Banking · Website and app
Absa
Incremental improvements to the Absa.co.za website and new features in the mobile banking app, from inception to UI.

- Role
- Experience Design Consultant
- Via
- BlueSky
- Scope
- Absa.co.za and the banking app
- Also
- Design system and team guidance
The brief
I worked on multiple briefs for both the Absa.co.za website and the mobile banking app. As an umbrella brief, I worked on incremental improvements across the website, from sales enablement strategy to implementation.
What I did
I delivered projects from product inception through UX research to UI, managed and updated the website’s design system, guided junior designers, and worked closely with BAs and developers. In the app, I took features from inception to UI completion.

Projects
Website: mini calculators, a multi-select tool, a decision tree tool, a sticky call to action, a notification bell, the credit card redesign, a micro-curriculum, soft authentication, a call-me-back page, and design library components and documentation.
Banking app: NotifyMe notifications and TT3 (DebiCheck) POS functionality.
